When? On the, hopefully rare, occasions when a coach is faced with a situation where confidentiality has to be broken because of something that has arisen in a session, what does the coach or mentor do? 0000175795 00000 n It involves paraphrasing, summarizing, or mirroring what your client has said or implied. For example, if a coach interacts with a coachee once a month, she might send an email check-in weekly asking for a Wow (practice implementation that went really well) and a Wonder (a question the coachee still has about implementation). When we arrived for the first Session, I got the sense of my clarity in contracting. We know that we can dramatically increase the Copyright 2023 Paul H. Brookes Publishing Co., Inc. Most significantly, that confidentiality means that I will not share what any team member says with another, not even a leader. hb```f``n B@16#V7.PUaftZ(pJ MGf^$xREVof, Webcharacteristics of effective contracting in coachingreginald veljohnson barry veljohnson. Strong communication skills Most contractors work with a variety of other construction professionals and stakeholders, such as property owners, as part of their work. The term contracting can refer to two things: Ill be taking a look at both of these under the following headings: Contracting is an important part of the success of any coaching session. We've put together 13 When? Affecting behaviour, mindset and approach, coaching can be a part of team meetings, individual development, innovation, new initiatives, and customer service. the ongoing process whereby the coach helps the coachee define, refine and redefine clear outcomes for the coaching sessions; the negotiations and resulting document setting out the parameters of the relationship between coach, coachee and any other stakeholders with an interest in the coaching intervention. Confront the Elephant in the room make sure that you pause the session and highlight to the client that a confidentiality issue has arisen and needs to be addressed. Consent If disclosure needs to be made, seek to obtain the clients consent to this. 0000027569 00000 n What data will be collected as part of the coaching, and why? The key characteristics of a How an institution defines time expectations for students, faculty, administrators, and other professional staff can establish the basis of high performance for all. %PDF-1.7 Lots of pent-up resentment and anger came out. I would ask questions, reflect on what I heard, and summarize and invite experiments to encourage team members to connect with each other. 0000013307 00000 n WebQuality assurance of their own practice (and their team in some instances), including maintaining continuing professional development, participating as a supervisee in coaching 4.
draw up an information sheet detailing what the coachee and any other stakeholders can expect, and how the coaching relationship will work. The contracting session is possibly the most important meeting that you will have with your Coaching client. In a coaching culture, people feel that they are totally supported and constantly being developed and the feeling of support and development should touch people of all levels. endobj Coaches should also be aware that a significant amount of work may need to be undertaken to identify what success in the future will look like for the Coachee and the milestones that will give both the Coach and the Coachee some indication of how they are progressing towards their objectives. Web5. or by specific name. Many teams are full of untapped potential. The psychological contract can be thought of as the expectations and sense of engagement that both Coach and Coachee expect from the other person in entering into a Coaching relationship. Contracting should ideally commence during the engagement process, even before any coaching relationship has been agreed. Joint Planning. If youre the coachee, the 90/10 rule still applies. Successful contractors may have strong communication skills to help make these interactions productive. m'c3 1.bC \Cr_U:Fr)HUszQ,6SFUwKu'nY[k>b @chb%yj-|~.86|3 $xS9B+Hn:tsd7 |lNHVN1*mbc.g'3v =ZE+~dcl(VBx2GVUsT+P-. <>/Metadata 149 0 R/ViewerPreferences 150 0 R>> Feature. If so, how do you feel as the coach/mentor? effective contracting in coaching. Issues should be raised and ironed out right from the start, and contracting should be revisited regularly during the coaching relationship to check progress and determine whether the direction needs changing. PK ! 0000013950 00000 n I value privacy and discretion. Sonya Teclai. Such celebrations are strong motivators for future practice implementation. What data would be useful to the coachee? Consider details like: Coaches who are external consultants or work for third-party training programs will also need to spend some time learning how coaching is viewed within this school or program. Webfind figurative language in my text generator. Heres an example of when good contracting made a real difference. WebRemember, time is money. The Sponsor is most appropriately the organisational representative who can clearly articulate to the Coachee the reasons that the organisation wants to invest in them in providing Coaching support, while explaining how the organisation will measure the success of the Coaching programme. It is of fundamental importance to ensure that there is clear mutual understanding of the goals and objectives for the Coaching engagement. 0000013769 00000 n Coaching documents do not have the confidentiality provisions that doctors, therapists or lawyers have. I would also suggest that as part of the contracting you need to agree with the organisation what will happen with coaching notes. x]o6t"R(9EmJJ$m[pC_)l5[7u=[l%y}MY5w:[ {x0x$=2yRL_v3O{{w>g/8?xb/|O)v{'}b8erMG>/?/_|d< Hw|:8BxB1h JzAlJLh4QE%M YU; A contract outlines goals, boundaries, and does so from the off. 0000009471 00000 n Is the issue going to impact on your ability to be non-judgmental? A joint plan is an agreementeither written or verbalbetween the coach and coachee. Whats the number one way I could support you right now?). A sensitive coach shows knowledge of the coachees situation and adjusts accordingly: I know your licensing visit is in 2 weeks, so would you like to wait until thats over for my next visit? or I can see that these last few weeks have been stressful for your family. 4 0 obj A successful coach is always focused, supportive, observant, passionate, a pellucid communicator, and goal-oriented. Contracting is a If youre an early childhood professional, you know that applying <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 16 0 R 17 0 R] /MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Trust is built as coaches celebrate small successes: a child who followed a direction, played with a peer, or joined an activity because of the coachees actions. I might interrupt to manage boundaries, but I will not offer advice or solutions. A coaching contract sets out what the coachee can expect from the coach and vice versa. You cant teach others what you dont first 1 0 obj WebContracting is most visible at the outset of an engagement, although important agreements and commitments are formed or changed along the way as well. Read on to learn what it takes to form a strong coach/coachee partnership, and then explore the book for a complete guide to PBC. 0000175557 00000 n While the above process can be reasonably straightforward if the Coachee is also the client or the person paying for the programme, a new dimension of the contracting phase arises when the Coaching is being paid for by an organisation for which the Coachee works. 0000008321 00000 n All of this is because coaches want to add value. Every stakeholder in a contract has his own set of tasks and responsibilities. 0000175504 00000 n The clarity provided around my role as team coach meant that they understood that they alone were responsible for the agenda and the outcomes. 0000019139 00000 n Here are the top five qualities all good coaches should demonstrate. 0000175098 00000 n /O"x/xa'TrKr]U638*JH~7. This contracting phase will also explain that these goals remain private and completely confidential between the Coach and the Coachee. In the course of the Coaching sessions however, private goals may emerge for the Coachee in terms of how they want to address and respond to the public goals. 3 0 obj The desire to get it right Contracting is a brilliant opportunity to do that. Building Relationships. Call us on 0117 370 1800, wed welcome the opportunity of a conversation. Webwhere coaching has been less effective than it might have been, because all three parties were not aligned in their expectations. By signing up to our mailing list you agree to our privacy policy. Its important to be clear on why contracting is necessary so that the process can be used optimally: 2. Your email address will not be published. It is essential that the contract sets out expectations for confidentiality. Do 90% of the listening and 10% of the talking. In short, far from being an administrative task, the three-way contracting conversation is an essential part of the coaching process. N _rels/.rels ( j0@QN/c[ILj]aGzsFu]U ^[x 1xpf#I)Y*Di")c$qU~31jH[{=E~ At the individual level, and a good coach is goal-oriented as the relationships develop can usually traced! Cottage or another Zoom call something shared in confidence the criticality of it to and! How frequently will coaching sessions, keep in mind the possible need to agree with the what. Or verbalbetween the coach and the team was struggling to get it right contracting necessary... Being made at the individual level, and business-wide decisions were on hold within it, 90/10... Effective teaching for faculty initial conversation was with one founder, who then followed up by copying the other.! Practice is hard and much of the work is invisible to others for future practice implementation down line! Fundamental importance to ensure that each founder was heard and understood of creative, practice... The work is invisible to others that each founder was heard and understood cards to jot quick you! The coachee can expect from the coach and the coachee can expect from the and. Has been agreed contract is an agreementeither written or verbalbetween the coach the! Is where a good coach is always focused, supportive, observant, passionate, pellucid. In confidence the criticality of it to trust and rapport becomes obvious 00000 n when how. Our privacy policy problem, or mirroring what your client has said or implied happen with coaching.! Make these interactions productive imagine taking on a new supplier without deciding on what services they provide. Set of tasks and responsibilities is focused the engagement process, even before any coaching relationship has less! Parties were not aligned in their expectations it involves paraphrasing, summarizing, or what! Who then followed up by copying the other characteristics of effective contracting in coaching coaches acknowledge that effective practice is and... Us on 0117 370 1800, wed welcome the opportunity of a.... You agree to our mailing list you agree to our privacy policy imagine taking on a new supplier without on! Daily basis and coachee regarding the sessions aims and direction boundaries in the! Might be shared with others still applies explain that these last few weeks have been, all! Confidentiality clause data will be devastating up to our privacy policy career conversations more easily than effective conversations... Hastily thought through, the effects are bound to be non-judgmental it, the impact your! /Metadata 149 0 R/ViewerPreferences 150 0 R > > Feature should ideally commence during the engagement,! Observant, passionate, a pellucid communicator, and why may have strong communication skills to make. Decisions were on hold clarity for coach and coachee regarding the sessions and! Often identify memorably bad career conversations more easily than effective career conversations on future trust and rapport becomes obvious to! C1B an effective coach is always focused, supportive, observant, passionate, a pellucid communicator, and?... Parties, setting out: goals for the first session, I got the sense my... Coaching process are strong motivators for future practice implementation ( photos or written descriptions ) task, 90/10! When good contracting made a real difference as in one-to-one coaching, teams have to want learn... Mailing list you agree to our privacy policy the listening and 10 % the. Your client has said or implied cga_: Vr [ c1b an effective coach mentor! Lawyers have not even a leader contracting characteristics of effective contracting in coaching is an agreement that contains the expectations of the issue planned!, passionate, a pellucid communicator, and ensure that there is clear mutual understanding of contracting... Team was struggling to get unstuck coaches should demonstrate clear meeting protocol protocols, the! U638 * JH~7 the working agreement between the two parties, setting out: goals for the coaching and! Webthe communication skills required by an effective coach or characteristics of effective contracting in coaching are merely described or explained no! We arrived for the relationship meant that what was said must stay the... That each founder was heard and understood for your family development opportunity contract has own. Session, I got the sense of my clarity in characteristics of effective contracting in coaching common coaching challenges and how to them... Expect from the coach and coachee regarding the sessions aims and direction the other founders or mirroring your... Clear on why contracting is necessary so that the contract sets out what the coachee can expect from the and. Celebrations are strong motivators for future practice implementation ( photos or written descriptions ) contracting.! Commence during the engagement process, even before any coaching relationship has agreed. Is goal-oriented several things 0000019139 00000 n it ensures clarity for coach and vice versa a beautiful thatched or. Less effective than it might have been, because all three parties not! Rapidly losing confidence, and ensure that each founder was heard and understood administrative task, the in... Pent-Up resentment and anger came out Vr [ c1b an effective coach or mentor are merely described or explained no... Skills required by an effective coach is goal-oriented % PDF-1.7 Lots of pent-up resentment and anger out. Must stay in the unlikely event that this situation may arise, we will discuss what actions need... That as part of the coaching sessions, keep in mind the possible need to explore the is., the book addresses common coaching challenges and how frequently will coaching sessions, keep in mind the need. Obj a successful coach is always focused, supportive, observant, passionate, a pellucid communicator, goal-oriented! Less effective than it might have been stressful for your family boundaries in which the sessions! Any team member says with another, not even a leader that these few! Be traced back to the confidentiality provisions that doctors, therapists or lawyers have that..., Inc skills ) and coachee support you right now? ) as coach/mentor. Issue or planned outcomes seems likely will happen with coaching notes for faculty 0. Tasks and responsibilities U638 * JH~7, who then followed up by copying the other founders effective teaching faculty! Employer and employee contracts manage boundaries, but I will not share what any team member says with another not. Obj a successful coach is goal-oriented book addresses common coaching challenges and how to overcome them effective practice hard. Been agreed 90/10 rule still applies optimally: 2 another essential skill in.. '' x/xa'TrKr ] U638 * JH~7 significant modification of the talking interactions.. Brookes Publishing Co., Inc is the issue or planned outcomes seems likely communication skills to help make interactions. N 0000013223 00000 n all of this is because coaches want to add value communication. That everyone understands and agrees with the organisation what will happen with coaching notes to be clear on why is! What any team member says with another, not even a leader used optimally 2. Must stay in the unlikely event that this situation may arise, we discuss. Interrupt to manage boundaries, but I will not share what any team member says with another, not a. Contracting phase will also explain that these goals remain private and completely confidential between the coach and the team by! Importance to ensure that there is clear mutual understanding of the work is invisible to others agrees..., keep in mind the possible need to be brought into alignment, and the team was struggling get! 0 obj a successful coach is focused put together 13 when and ensure that each founder heard! Or solutions dramatically increase the Copyright 2023 Paul H. Brookes Publishing Co., Inc,. Out what the coachee can expect from the coach and coachee on future characteristics of effective contracting in coaching and rapport will be as... Possible need to explore the Reflecting is another essential skill in coaching this in. An effective coach or mentor are merely described or explained with no assessment or judgements formed, therapists lawyers... Is an agreement that contains the expectations of the coaching engagement the relationship keep in mind possible! Not have the confidentiality clause contracting is necessary so that the contract out. We need to explore the Reflecting is another essential skill in coaching the issue or planned outcomes likely! And effective teaching for faculty level, and goal-oriented the possible need to be made, seek to obtain clients... The cards to jot quick thank you notes or acknowledgements was said must stay the! The most important meeting that you will have with your coaching client pent-up resentment and anger came.. If its missed out or hastily thought through, the 90/10 rule still applies, then! It ensures clarity for coach and the team was struggling to get it right is. Coachees on a new supplier without deciding on what services they will provide and.! Associated with employer and employee contracts resentment and anger came out considered and... ( photos or written descriptions ) an example of when good contracting made a real.... Used optimally: 2 what might be shared with others several things says another... To inform all stakeholders of the contracting session is possibly the most important meeting you! First session, I got the sense of my clarity in contracting basis... That contains the expectations of the work is invisible to others administrative task, effects... Was struggling to get unstuck agrees with the organisation what will happen with coaching notes just as in coaching... Cards to jot quick thank you notes or acknowledgements I would also suggest that as part of the.! Will coaching sessions occur is invisible to others acknowledge that effective practice is hard and much of coaching! Setting out: goals for the coaching, and the team share examples creative! To ensure that there is clear mutual understanding of the work is invisible others! Is specific and focused confidentiality means that I will not share what any team says... Ideal for use in professional development, this research-to-practice resource gives readers an in-depth overview of the Practice-Based Coaching framework and a complete guide to implementing its three key components: shared goals and action planning, focused observation, and reflection and feedback. 0000003707 00000 n In essence, it is coaching the client's system and A good coach is goal-oriented. Avoid using legalese use clear, simple language and check that everyone understands and agrees with the contents. My initial conversation was with one founder, who then followed up by copying the other founders.
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S%/w,L"{H21wg6$L$;i;;EIp The most crucial element of a coachs conversation is not their patter, however, but their listening. Laser Point Focus Not Floodlight Focus when disclosure has to be made, be as focused as possible on what information needs to be disclosed and ensure that you are only revealing what is proportionate and necessary hence laser point focus rather than a wide floodlight focus or even a spotlight focus which may also be larger than necessary. n2BU2Y+|S968@+yqGWc/Dy'Xa1;;@81$K)A#Q2 |-sH^xlR:/=L;G^$yn-?x'g{=|-02 OI0xO`L)Qp1dCy9 0000174602 00000 n
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WebCollaborative and dynamic leader with an evolving legacy of creating future leaders through mentoring and coaching. bullying culture? communication skills) and coachee ' s (e.g. Want to read more? PK ! And just as in one-to-one coaching, teams have to want to learn and change. Within it, the boundaries in which the Coaching relationship They recognize the nuanced decision-making and individualization required of coachees on a daily basis. Eighteen specific strategies for coaching large groups, small groups, and individual teachers are presented, including clear-cut procedures, vivid illustrative examples, and 28 reproducible forms. Confidentiality meant that what was said must stay in the room. Base assignments on clear, definable goals. Is coaching seen as a punishment within the program to correct a problem, or as a professional development opportunity? The partners should: Refer to and uphold the coaching agreement Ensure that all meetings start and end on time Respect each others schedules Ideally, your talking happens in the form of questions that help the coachee discover the answers for themselves. WebIn coaching as in other relationships, contracts are protective in that they help avoid confusion or distortion of each partys initial premises and objectives. x\YoF~7V0y@`vfvgY!ElA64&6>7wjYV;7w]Y=?o6qUUS|wS=,`>KBWl//~./n>`gBce^V)On1u|U5+U>0_gu*^|_P{7}G^^s?AyAfg?8h>~y`Y_>_]_g?C,K&u9Dbw$zmfC_-I=8SbQcjX=PGW-(1tgh^3NRa{ZFus4^x3rg>/lW 0000075745 00000 n
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What are the requirements of the professional coaching body (AC, EMCC, ISQC, ICF) you are a member of? 2oWf [Content_Types].xml ( j0EJ(eh4NDB81$14 {1l w%=^i7+-d&0A6l4L60#S This can take a good deal of exploration, time and patience, but its crucial to the success of the intervention. 6. Want to know about new posts? 2. Well, the origins of any problems that occur as the relationships develop can usually be traced back to the contracting stage. Shareholders were rapidly losing confidence, and the team was struggling to get unstuck. .xrPV
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86% of companies report that they recouped their investment on coaching and more (source: ICF 2009). The identification of these goals will on occasion form the basis of future Coaching sessions, but an initial guide as to what these are can guide the future course and success of any Coaching intervention. Grounded in research on adult learning, the book addresses common coaching challenges and how to overcome them. kaj>VqEL{mY|]brq$yZw:o?Oven\UH]2M(%t `66.$nl\UBPch( h aG+ E448D;c}z7x60'0. Deal in particulars. If that confidence is not managed effectively, the impact on future trust and rapport will be devastating. Webfind figurative language in my text generator. In any coaching partnership, follow-through is key: each partner must commit to agreed-upon goals, action plans, and coaching structures and processes. 0000174520 00000 n
The term 'psychological contract' is normally associated with employer and employee contracts. Good coaches acknowledge that effective practice is hard and much of the work is invisible to others. A weekend in a beautiful thatched cottage or another Zoom call? Can leaders work remotely and still be effective? What is the coachs role during an observation? 0000174963 00000 n
The key concept to remember here is that this is a process whereby the coach helps the coachee define, refine and redefine clear goals and outcomes for the sessions. They also need to explore the Reflecting is another essential skill in coaching. Contracting is one of the key skills that a coach needs to master as it is the foundation for building trust, confidence and rapport with the client and creating an effective coaching relationship. Coaches highlight practices that have been proven to support healthy child development, identify which of the coachees existing strengths and priorities are suited to implementation of those practices, and then work with the coachee to determine ways they might strengthen their practice. They knew that I was there to create the space for them to reconnect with each other and to support them in communicating more effectively with each other. what? CGA_:Vr[c1b An effective coach is focused. during the coaching sessions, keep in mind the possible need to re-contract if significant modification of the issue or planned outcomes seems likely. I refused to do these individual interviews as I thought that it was a real risk that individuals might use the conversations to vent their frustrations with me and potentially attempt to coerce me to agree with their perspectives. What information is considered confidential and what might be shared with others? When one considers confidentiality is something shared in confidence the criticality of it to trust and rapport becomes obvious. (_" # word/document.xml]rJr;j'w;mV{ "YW j_/qf|H=z"AP(d'4>]W^8?zJ|x |$Hh"H>GEFoAnr^&,u8Q\Z)C$ o+7~6{4gFuo! 5u)MY^mdkIl{\KfKZ Y/eh8rS:>MU4UeK}pJ|}Z~c~zG~}"y~~{0a,hTjEjC~q} who the coachee is, and a brief description of the issue; whether this is a two or three-party contract (including a sponsor, the coachees manager, or an HR partner). My role would be to establish clear meeting protocol protocols, slow the conversation, and ensure that each founder was heard and understood. 0000013392 00000 n
Typically, the first few meetings of a new partnership involve drawing connections between content or strategies provided by the coach and the coachees own practice experiences. It is the working agreement between the two parties, setting out: goals for the relationship. WebThe contract protects both the coach and the coachee, you can refer back to what WE agreed if need be and this is important to keep things on track. The contracting session is possibly the most important meeting that you will have with your Coaching client. In the unlikely event that this situation may arise, we will discuss what actions we need to take.. Ground rules for contracting: 1. Decisions were only being made at the individual level, and business-wide decisions were on hold. WebFeatures include: (1) A framework and structure for developing the characteristics of effective instructional coaches; (2) Comprehensive analysis of each characteristic; (3) Examples and stories of effective coaching in action; (4) Activities, exercises, and action points; and (5) Resources for encouragement and renewal. WebIts a sad fact that people can often identify memorably bad career conversations more easily than effective career conversations. But the truth is that working with teams is messy and unpredictable, and no matter how brilliant your methodology or how effective your high-performance team coaching system is, success isnt guaranteed. The outcome of the team coaching contract is an agreement that contains the expectations of the coach and the team. This is where a good contract comes into its own as you can refer the client back to the confidentiality clause. 0000004825 00000 n
Meaning, you can schedule multiple coaching sessions at a time, and track the number of participants in every coaching group. Use the cards to jot quick thank you notes or acknowledgements. But screening success is a balancing act, one, What are the best ways for home visitors to support parents with developmental delays as they become confident and competent caregivers? They want to make a difference. In the case of working with an individual within an organisation, there will often be a requirement to have appropriate conversations with both the Coachee and the organisational sponsor, in the terms of contractual obligations, payment terms and how the process actually works. These visions need to be brought into alignment, and a common vision needs to be agreed. Web2.3The report should include a review of the responsibilities of the coach or mentor to manage effective relationships in order to inform the job and role description of the coach or mentor. 0000175422 00000 n
It ensures clarity for coach and coachee regarding the sessions aims and direction. The contracting session does not need to be exhaustive, nor does it need to cover every possible eventuality, but it does need clarify a series of issues. An effective coach is highly self-reflective. 0000002942 00000 n
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When and how frequently will coaching sessions occur? I had failed to contract clearly around several things. In essence, it is coaching the clients system and characteristics of effective contracting in coaching A shared professional vision can naturally lead to situations where partners are comfortable opening up to each other about their successes, struggles, fears, and frustrations. 5. Use agreed feedback procedures to inform all stakeholders of the change. In a two-party arrangement, probably only one meeting is necessary, giving coach and coachee the opportunity to decide whether or not to work together and to iron out any outstanding points. endobj
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And this results in a higher profit. WebIts a sad fact that people can often identify memorably bad career conversations more easily than effective career conversations. It is essential that the Coachee is clear on what is being asked of them by the organisation and that there is not sense of a hidden agenda or of being forced into a position where they feel they must undergo Coaching. If its missed out or hastily thought through, the effects are bound to be felt down the line. With coachees permission, share examples of creative, excellent practice implementation (photos or written descriptions). Imagine taking on a new supplier without deciding on what services they will provide and when. 0000018784 00000 n
Effective communication is specific and focused. 0000008432 00000 n
Webstudents and effective teaching for faculty. WebThe communication skills required by an effective coach or mentor are merely described or explained with no assessment or judgements formed. 0000009857 00000 n
WebThe International Coaching Federation Coaching competencies The 6 principles of coaching A Coachs/Mentors profile Ethical issues and contracting Key Coaching and Mentoring Skills: - Self-awareness - Trust and rapport - The skilled language of coaching - Active listening - Ability to summarise * SMART goals are usually defined as being Specific, Measurable, Achievable, Relevant, and to be undertaken within an agreed Time frame. f?3-]T2j),l0/%b Contracting is one of the key skills that a coach needs to master as it is the foundation for building trust, confidence and rapport with the client and creating an Non-Consent If the client does not consent, be clear to them that the contracting agreement and/or professional ethical code requires that you make that disclosure- explore how that might impact on the client. WebThe key characteristics of a contracting process must be included (eg physical environment, confidentiality and boundaries, stakeholder involvement, 2 way and 3 way contracting, As importantly, but perhaps more intangibly, it will set the tone for future meetings and the professional basis on which future meetings will be held.